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How melbetindia Handles Your Personal Data

At melbetindia, we collect only the data we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep your sessions secure.

No unnecessary data collectionEncrypted account storageYour deletion rights respectedIndia-specific data practicesClear contact path for queries

Explore the Lobby Read FAQ

Understand What Information We Hold

melbetindia Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on melbetindia.co, we collect the details you provide during registration — name, email address, date of birth, phone number and a verified payment identity linked to UPI, Paytm or PhonePe. We also record session data such as IP address, device type

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and pages visited, which helps us detect unusual activity on your account. Financial data — deposit amounts, withdrawal requests and transaction timestamps — is stored in encrypted form and is never shared with advertising networks. We do not sell your personal data to third parties. Where
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local law in India requires us to share data with a regulatory body, we comply with that obligation and will notify you where permitted to do so.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold, our privacy team responds within 72 hours on every channel below. Raise a request at any time — we treat data queries with the same priority as account and payment issues.

Team online

Email Privacy Request

Send a written request to our privacy address and we will confirm receipt within 24 hours, then provide a full response within 72 hours for all data access, correction or deletion queries.

Live Chat Support

Open the live chat widget on melbetindia.co and choose the Privacy option from the menu. Our agents are available around the clock and can log a formal data request on your behalf immediately.

Postal Data Request

For formal legal notices regarding your personal data, you may send a written request by post to our registered correspondence address. Include your registered email so we can verify your account before acting.

HOW WE PROTECT YOU

Data Handling Practices Inside melbetindia

Security and transparency run through every part of how we store and use your data.

Cookies and Tracking

We use functional cookies to keep you logged in, preference cookies to remember your language and odds format, and analytics cookies to understand which lobby sections you visit most. You can manage cookie choices from the footer settings link.

Account Security Layers

Every account login is monitored for new device access. When we detect a sign-in from an unrecognised device, we send a verification code to your registered phone number before granting access to your account balance or payment history.

Data Retention Schedule

We keep your account data for the period required by applicable law in India, and no longer. Once a retention period ends and your account has been closed for the required duration, we delete identifying fields and anonymise transaction records.

Payment Data Isolation

UPI handles, Paytm wallet references and PhonePe transaction IDs are stored in a separate encrypted vault, not in the same database as your profile data. This limits exposure if either system is ever targeted by an external threat.

Requesting Data Changes

You can request a copy of all data we hold, ask us to correct inaccurate fields, or ask us to erase your data where no legal obligation requires us to keep it. All requests are handled by a named privacy officer, not an automated system.

Third-Party Data Sharing

We share data with payment processors like UPI networks, Paytm and PhonePe only to complete your transactions. Game providers receive a session token, not your personal profile. No data is sold to marketers or data brokers under any circumstances.

Common Questions About Your Data on melbetindia

The questions below reflect what India account holders ask us most about privacy, data access and their rights under our policy. If your question is not listed here, reach out via live chat or email and our privacy team will respond within 72 hours.

We collect your name, email, phone number, date of birth and a payment identity linked to UPI, Paytm or PhonePe. We also record your IP address and device type for security verification. We collect nothing beyond what your account operation requires.

Email our privacy team or open a live chat request and select the Privacy option. We verify your identity, then send a structured data export to your registered email address within 72 hours of receiving the confirmed request.

Yes. Where no legal obligation in India requires us to retain the data, we will erase identifying fields from your account record and anonymise financial logs. We will confirm the deletion in writing once the process is complete.

We share only what is necessary to process your transactions — your UPI or Paytm details go to the relevant payment processor and no further. Game studios receive a session token only. We do not sell data to advertisers or data brokers.

We retain your data for the period that applicable law in India specifies for financial records. Once that period ends, identifying personal fields are deleted and transaction records are anonymised so they can no longer be linked back to you.

Contact us by email or live chat to raise a formal complaint. Our privacy officer will acknowledge it within 24 hours and provide a full written response within 72 hours. Where local law permits, you also have the right to escalate to the relevant authority in India.

We use cookies for login sessions, preference memory and anonymous analytics. You can adjust or withdraw your cookie consent at any time through the cookie settings link in the site footer. Turning off analytics cookies does not affect your account access.

How melbetindia Handles Your Personal Data

Contact Us About Your Privacy Rights

Email Privacy Request

Live Chat Support

Postal Data Request

Data Handling Practices Inside melbetindia

Cookies and Tracking

Account Security Layers

Data Retention Schedule

Payment Data Isolation

Requesting Data Changes

Third-Party Data Sharing

Common Questions About Your Data on melbetindia

01 What personal data does melbetindia collect when I open an account?

02 How can I request a copy of the data you hold about me?

03 Can I ask melbetindia to delete my personal data?

04 Does melbetindia share my data with third parties?

05 How long does melbetindia keep my account data after I close my account?

06 What are my rights if I believe my data has been handled incorrectly?

07 How does melbetindia use cookies and can I turn them off?

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